01
Choose the audience
Attach the customer list to the campaign and keep it with the campaign record.
Campaigns across WhatsApp, SMS and email
Reach every customer.One campaign.
Create, send and manage customer campaigns across WhatsApp, SMS and email from one focused workspace.
One workspaceThree channelsConnected delivery view
SAMT campaign workspace
E
Campaign 01
July customer offer
Campaign messageSaved now
Hi {first_name}, your July customer offer is now available. View the details and choose what works for you.
Personalisation enabled132 characters
Audience
Returning customers
Customer list attached to this campaign.
WhatsApp
Ready to send
SMS
Ready to send
Email
Ready to send
Ready to schedule
All selected channels are prepared
Review campaign
01
Plan once
Keep the audience, message and channels connected.
02
Send with purpose
Use the channel that fits each customer moment.
03
See what happened
Follow status and delivery from one campaign view.
One connected campaign
From the first idea to the final delivery status.
SAMT keeps the audience, message, channel choices and campaign activity in one operating flow, so the team always knows what comes next.
Campaign flow
Customer offer · July
02
Create the message
Prepare the campaign once, then shape the presentation for each channel.
03
Select the channels
Use WhatsApp, SMS, email or a coordinated combination of all three.
04
Send and follow delivery
Launch the campaign and review channel activity from one operational view.
Native to every channel
One campaign. Three customer experiences.
The campaign stays connected while each channel carries the message in the format customers expect from it.
Rich, conversational campaigns built for reading, responding and acting inside the conversation.
SAMT Business
Your July customer offer is ready
Hi Thato, your offer is now available. View the details and choose what works for you.
View customer offer
10:42 · Delivered
SMS
Short, immediate messages for reminders, alerts and time-sensitive updates.
SAMT: Your customer offer is live. View details: samt.link/offer
Delivered10:42
Detailed, structured campaigns for launches, newsletters and complete updates.
Your July customer offer
Everything customers need to know, with clear detail and one strong action.
Explore offerOne operational view
See the campaign, not three disconnected reports.
Keep channel status, delivery activity and campaign history in one place so the team can understand what is happening without rebuilding the picture manually.
Delivery visibility across selected channels
Campaign activity
All campaigns
Current workspace
Weekend customer offer
Campaign 01
WhatsApp · SMS
SendingService update
Campaign 02
Email
DeliveredRenewal reminders
Campaign 03
WhatsApp · SMS · Email
ScheduledChannels selected
3
Campaign history
Connected
Delivery view
Live
Built for everyday communication
For teams that need customers to hear them.
Use one campaign workspace for the messages that keep customers informed, engaged and moving.
01
Promotions and launches
Introduce offers and products across the channels your customers already use.
02
Customer updates
Coordinate service notices, event information and important announcements.
03
Retention and reminders
Keep follow-ups, reminders and re-engagement campaigns organised in one place.
Ready for the next campaign
Reach customers without managing three separate campaigns.
Bring WhatsApp, SMS and email into one focused campaign workspace.